PURCHASING - QUALITY DRIVEN WITH A TARGETED RANGE
We have spent years creating close relations with global suppliers to secure the best deals on quality, robust products. Over 40 years of experience has taught us that product quality can change from batch to batch. Our model for quality ensures that we do not over commit on order quantities so that we can assess quality on more regular intervals and put measures in to correct the supply if we feel quality has fallen below acceptable thresholds.
While this may mean that on occasion we won't be the cheapest source, it does mean that we have tighter control over our quality than any other supplier and so are best placed to weed out quality issues in the supply chain. We are also dedicated to an evolving and targeted range of products, that best reflect the market and warranty status of vehicles sold by the manufacturer. This is to ensure that our stock better reflects the types of 4x4 vehicles and owners that your business attracts.
CHOICE - VARIETY OF PRODUCT OPTIONS TO SATISFY
ALL PRICE, BRAND OR QUALITY PREFERENCES
For many of the faster moving products in the Allmakes 4x4 range, we offer a number of options to satisfy customer preferences. We can offer the Genuine product straight from the vehicle manufacturer, this is often the most expensive choice but you're assured of genuine quality. We also offer an OE equivalent products from a wide range of OEM brands which are often the same product you would purchase from the manufacturer but not in a genuine box. We also offer Quality Aftermarket brands, where other manufacturers have made an equivalent part as a cheaper alternative to the Genuine or OE options. The result is a broad and varied choice of products that can accommodate any price, brand or quality preferences that you or your customer may have.
SALES - OVER THE PHONE OR ONLINE AND BACKED UP WITH TECHNICAL SUPPORT
We invest heavily in people and systems to be able to offer our customers an exceptional level of care. Our dedicated account managers and order fulfilment teams are equipped with state of the art data systems, electronic cataloguing and technical data and are able to assist our customers with all manner of technical and non-technical enquiries.
Our sales staff are all experienced in automotive sales and we have language speakers within the team to assist those whose primary language isn't English. In 2008, Allmakes 4x4 became the first company in the market to offer an online Trade Portal to our customers. Now 11 years on, we continue to innovate and our current online portal truly puts the power in the customers hands whether domestic, continental or global and whether going by land, air or sea.
DESPATCH - RAPID ORDER FULFILMENT AND DESPATCH
Every day our experienced teams send out hundreds of Domestic, European and Worldwide consignments. Allmakes 4x4 are renowned for the quality of our packing which minimises any risk of your order becoming damaged while on route. With a maximum turnaround time of 10 days for Deep Sea freight orders, Allmakes are able to consolidate your stock and non-stock order requirements and have them expertly packaged for dispatch via numerous courier options such as Fedex, TNT, DHL, DX, Royal Mail and many more.
SUPPORT - EFFECTIVE AFTER SALES PRODUCT AND SERVICE SUPPORT
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